Service

IT Solutions

We’re a forward-thinking company of creative thinkers, strategists, digital innovators, engineers, designers, and problem solvers.

Using the power of technology, we empower businesses to maximize efficiencies, improve profitability, operate fluidly and connect with their customers like never before.

We ethically pit the entire industry against itself, to get the best possible solutions and outcomes for our customers.
– Drew Cousin

Why Work With An IT Consultant?

We understand the technological trends in the industry and can help you make sense of what it all means to your business.

Assessment

DigiteBrain will work with you to determine business goals, challenges, pain points, and criteria.

Analysis

We’ll leverage our institutional knowledge to find a select few best-match solutions for you to consider.

Evaluation

We’ll coordinate and facilitate vendor meetings, facility tours, and product demonstrations.

Decision

DigiteBrain will collaborate with you to help you reach a decision that meets your immediate needs and future-proof your network.

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IT Service Overview

WHERE TECHNOLOGY, PEOPLE, AND IDEAS INTERSECT

Your Time is Valuable. Let Us Do the Heavy Lifting.
Vendor Agnostic | No Expense to You

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CLOUD SOLUTIONS

Cloud, as a category, can be summarized as any “X” aaS offering. Whether you’re considering Infrastructure as a Service (IaaS), Disaster Recovery as a Service (DRaaS), Desktop as a Service (DaaS), Backup as a Service (BaaS), or any other “X” aaS, it’s all about taking the hardware and software that used to live on-premises, and migrating it to the ever-resilient, flexible, and capable Cloud.

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SD WAN

SD-WAN is fundamentally about efficiency. It comes down to giving the people who work for you the tools they need to compete and win on a global stage – the ultimate responsibility of upper management. It touches your customers too – in a situation where network capacity becomes limited for whatever reason, SD-WAN gives you the power to prioritize bandwidth, ensuring that the applications most critical to customer experience don’t skip a beat.

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CONTACT CENTER (CCAAS)

CCaaS has reinvented customer care and changed consumers’ expectations. In every industry, organizations that rely on legacy technologies will fail to meet those expectations and be left behind as clients shift to competitors who provide preferred channels of communication, such as webchat and SMS.

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CO LOCATION

Traditionally, businesses have owned all aspects of their IT systems. They have been responsible for the equipment, the real estate where that equipment is housed, and managing the connectivity, power, and cooling that keeps it humming. But with limited power and connectivity options available, and inadequate security, businesses are left with expensive, unsecured systems that are susceptible to power and network outages.

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SECURITY


Security covers a broad range of services, from managed firewalls and IDPS to DDoS Mitigation and SIEM. Leading solutions analyze behavior to detect ever-changing threats, communicate with multiple systems to provide a comprehensive view of the environment, and include 24/7/365 Security Operations Center (SOC) support for event notification and remediation.

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HELP DESK


Help Desk Services consist of outsourced help desk staffing and do not typically include ticketing software. They can replace an internal help desk entirely, or provide augmentation during peak hours. Help Desk Services can reduce overhead, improve service, and increase productivity.

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CONNECTIVITY


Connectivity is about moving data from A to B. The network connects users, branch offices, HQ, data centers, and cloud services; no matter where you need to go, you’ll need a circuit to get there. Connectivity includes public Internet (fiber, copper, broadband, LTE) and private circuits (MPLS, VPLS, P2P), and every possible mix of those. But not all connectivity is created equal. From traditional approaches like MPLS, to more modern options like SD-WAN and beyond, there are multiple options to fit every use case. The question with connectivity isn’t whether you need it, but which option best meets your needs for performance, cost, and resilience. As network requirements diversify and users and applications become more distributed, your customers need a network that can keep up with their business.

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UNIFIED COMMUNICATIONS (UCAAS)

UCaaS streamlines operations, giving IT staff the ability to tackle once tedious tasks with the click of a button, freeing up bandwidth for higher-level concerns. Sales teams are acting with more precision since UCaaS integration with CRMs enables more efficient interactions with prospects and existing customers. ERP applications can integrate with UCaaS solutions too, so Finance spends more time atop the value ladder as well.

DIGITEBRAIN

DigiteBrain: Your Trusted IT Solutions Partner

Is your business struggling to keep pace with the ever-evolving IT landscape? DigiteBrain, your trusted digital marketing agency, offers a comprehensive suite of IT solutions services designed to streamline your operations, enhance security, and empower your workforce. We understand that every business has unique needs, which is why we take a customized approach to crafting IT solutions that perfectly align with your specific goals.

Cloud Solutions

Embrace the scalability and cost-efficiency of cloud computing with DigiteBrain’s expert knowledge of cloud solutions available. We help businesses migrate to the cloud seamlessly, ensuring a smooth transition with minimal disruption. Leverage the power of cloud-based applications for enhanced collaboration, data storage, and disaster recovery.

SD-WAN

Optimize your network connectivity with DigiteBrain’s SD-WAN (Software-Defined Wide Area Network) solutions. SD-WAN technology intelligently routes traffic across multiple connections, ensuring consistent performance and maximizing bandwidth utilization. Experience improved application performance, reduced latency, and a more reliable network infrastructure.

Contact Center CCaaS

Elevate your customer service with DigiteBrain’s Contact Center CCaaS (Contact Center as a Service) solutions. CCaaS provides a cloud-based platform for managing all your customer interactions, from phone calls and emails to chat and social media. Deliver exceptional customer experiences with increased agent productivity and improved call routing.

Co-Location

Ensure the security and reliability of your IT infrastructure with DigiteBrain’s co-location services. Our secure data centers offer a robust environment for housing your critical IT equipment, providing you with peace of mind and 24/7 support.

Security

Protect your business from cyber threats with DigiteBrain’s comprehensive security solutions. We offer a range of services, including firewall management, intrusion detection, and data encryption, to safeguard your sensitive information. Our team of security experts will keep your systems protected against evolving cyber threats.

Help Desk

Minimize downtime and maximize productivity with DigiteBrain’s reliable help desk services. Our team of skilled technicians provides prompt and effective support for all your IT needs, ensuring your employees have the resources they need to stay productive.

Connectivity

Stay connected and operational with DigiteBrain’s advanced connectivity solutions. We offer a variety of options, including high-speed internet, MPLS (Multiprotocol Label Switching), and fiber optic connections, to ensure seamless communication and data transfer across your organization.

Unified Communications (UCaaS)

Enhance collaboration and streamline communication with DigiteBrain’s UCaaS (Unified Communications as a Service) solutions. UCaaS integrates voice, video conferencing, instant messaging, and other communication tools into a single, cloud-based platform, fostering seamless collaboration and improved productivity.

Let DigiteBrain transform your IT infrastructure and empower your business for success. Contact us today for a free consultation!

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