Service

IT Solutions

We’re a forward-thinking company of creative thinkers, strategists, digital innovators, engineers, designers, and problem solvers.

Using the power of technology, we empower businesses to maximize efficiencies, improve profitability, operate fluidly and connect with their customers like never before.

BUSINESSES GET BETTER OUTCOMES WITH DIGITEBRAIN AS THEIR IT CONSULTANT

We understand the technological trends in the industry and can help you make sense of what it all means to your business.

We ethically pit the entire industry against itself, to get the best possible solutions and outcomes for our customers.

Assessment

DigiteBrain will work with you to determine business goals, challenges, pain points, and criteria.

Analysis

We’ll leverage our institutional knowledge to find a select few best-match solutions for you to consider.

Evaluation

We’ll coordinate and facilitate vendor meetings, facility tours, and product demonstrations.

Decision

DigiteBrain will collaborate with you to help you reach a decision that meets your immediate needs and future-proof your network.

IT solutions,Cloud solutions,SD-WAN,Contact Center (CCaaS),Colocation,IT security,Help Desk,Business internet,Unified Communications, (UCaaS)

Service Features

WHERE TECHNOLOGY, PEOPLE, AND IDEAS INTERSECT

Your Time is Valuable. Let Us Do the Heavy Lifting.
Vendor Agnostic | No Expense to You

IT solutions,Cloud solutions,SD-WAN,Contact Center (CCaaS),Colocation,IT security,Help Desk,Business internet,Unified Communications, (UCaaS)

CLOUD SOLUTIONS

Cloud, as a category, can be summarized as any “X” aaS offering. Whether you’re considering Infrastructure as a Service (IaaS), Disaster Recovery as a Service (DRaaS), Desktop as a Service (DaaS), Backup as a Service (BaaS), or any other “X” aaS, it’s all about taking the hardware and software that used to live on-premises, and migrating it to the ever-resilient, flexible, and capable Cloud.

IT solutions,Cloud solutions,SD-WAN,Contact Center (CCaaS),Colocation,IT security,Help Desk,Business internet,Unified Communications, (UCaaS)

SD WAN

SD-WAN is fundamentally about efficiency. It comes down to giving the people who work for you the tools they need to compete and win on a global stage – the ultimate responsibility of upper management. It touches your customers too – in a situation where network capacity becomes limited for whatever reason, SD-WAN gives you the power to prioritize bandwidth, ensuring that the applications most critical to customer experience don’t skip a beat.

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CONTACT CENTER (CCAAS)

CCaaS has reinvented customer care and changed consumers’ expectations. In every industry, organizations that rely on legacy technologies will fail to meet those expectations and be left behind as clients shift to competitors who provide preferred channels of communication, such as webchat and SMS.

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CO LOCATION

Traditionally, businesses have owned all aspects of their IT systems. They have been responsible for the equipment, the real estate where that equipment is housed, and managing the connectivity, power, and cooling that keeps it humming. But with limited power and connectivity options available, and inadequate security, businesses are left with expensive, unsecured systems that are susceptible to power and network outages.

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SECURITY


Security covers a broad range of services, from managed firewalls and IDPS to DDoS Mitigation and SIEM. Leading solutions analyze behavior to detect ever-changing threats, communicate with multiple systems to provide a comprehensive view of the environment, and include 24/7/365 Security Operations Center (SOC) support for event notification and remediation.

IT solutions,Cloud solutions,SD-WAN,Contact Center (CCaaS),Colocation,IT security,Help Desk,Business internet,Unified Communications, (UCaaS)

HELP DESK


Help Desk Services consist of outsourced help desk staffing and do not typically include ticketing software. They can replace an internal help desk entirely, or provide augmentation during peak hours. Help Desk Services can reduce overhead, improve service, and increase productivity.

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CONNECTIVITY


Connectivity is about moving data from A to B. The network connects users, branch offices, HQ, data centers, and cloud services; no matter where you need to go, you’ll need a circuit to get there. Connectivity includes public Internet (fiber, copper, broadband, LTE) and private circuits (MPLS, VPLS, P2P), and every possible mix of those. But not all connectivity is created equal. From traditional approaches like MPLS, to more modern options like SD-WAN and beyond, there are multiple options to fit every use case. The question with connectivity isn’t whether you need it, but which option best meets your needs for performance, cost, and resilience. As network requirements diversify and users and applications become more distributed, your customers need a network that can keep up with their business.

IT solutions,Cloud solutions,SD-WAN,Contact Center (CCaaS),Colocation,IT security,Help Desk,Business internet,Unified Communications, (UCaaS)

UNIFIED COMMUNICATIONS (UCAAS)

UCaaS streamlines operations, giving IT staff the ability to tackle once tedious tasks with the click of a button, freeing up bandwidth for higher-level concerns. Sales teams are acting with more precision since UCaaS integration with CRMs enables more efficient interactions with prospects and existing customers. ERP applications can integrate with UCaaS solutions too, so Finance spends more time atop the value ladder as well.

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By delivering superior digital solutions, we continuously surpass our clients' expectations. Get in touch with us for a free quote!